Airbnb Welcome Letter

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Email if you do not automatically receive an email after purchase from Airbnb Guide with a link to download the template. We will manually send your template. We offer a 100% money-back guarantee on all templates. If you would like a refund simply email with the subject line AIRBNB TEMPLATE REFUND. Thanks!

Looking for the perfect Airbnb welcome letter? The Airbnb Guide welcome letter template has been downloaded by more than 10,000 Airbnb hosts and is used by Superhosts all over the globe. This welcome letter template is perfect for welcoming guests to your house, and is VERY EASY to use. Simply insert the information for your home in the designated areas and print out a copy for your guest.

This customized letter will make your Airbnb stand out from the competition by providing your guests with a warming note upon arrival. Ensure that your guests know the house rules, amenities, check out instructions, Internet passwords and more. This welcome letter includes everything needed! You can edit the document in any word processor.

Areas Covered in Template

Purchasing our Airbnb Guest Welcome Letter will save you time and ensure that your letter includes everything needed. We covered the following areas:

  • Thanking the guest for booking your rental
  • Overview of amenities provided
  • Laundry access details
  • Extra towels
  • Kitchen access details
  • Cooking ware and appliance instructions
  • Food storage instructions
  • Dish washer instructions
  • TV access details
  • Smoking rules
  • Parking instructions
  • Nearby attractions
  • Internet access
  • Pets if applicable
  • Checkout instructions

You can also easily add or delete sections as necessary for your Airbnb rental.

Payment and Download

You can make payment using Paypal or credit card. Once you have submitted your payment you will be taken to a confirmation page. There is a link on that page to begin your download, or you can download the product by clicking a link in your email receipt. After making payment you will receive an email receipt with your download link. Click the download link to start your template download. Please email us if you have any questions. Thank you!

*If you do not receive an email from Airbnb Guide after making your purchase please email and we will send you the template manually*


  1. Rebecca (verified owner)

    We are Airbnb Superhosts and have been using this welcome letter at our house for several months. We placed it on the bed in the guest room so it is one of the first things that guests see when they check in. We have gotten a lot of positive feedback in our Airbnb reviews regarding the welcome letter and how much it’s helped guests. The sections that guests find more important are usually: WiFi access, parking, local attractions, and check out instructions. We definitely recommend this letter to other hosts!

  2. Nikolay (verified owner)

    As a superhost, I need an accurate Welcome Letter.
    And finally, I found it. This letter has a very solid structure and with a small editing, it was excellent for me.

  3. Kim (verified owner)

    Excellent template to cover many things. Easy to just slot your information in and change it to make it more personal. I did add a section called ‘security’ which reminds guests to lock the house when leaving and explains the different keys. Definitely worth the money to have a good guide to a welcome letter.

  4. Ambra (verified owner)

    Thank you so much!

  5. Gael Drum (verified owner)

    Hi James,
    I purchased three of your templates which are great value for $$. I had my first guest on the weekend and it saved me so much time and frustration trying to write house rules etc., myself. They cover everything and made a very stressful job, easy. Thanks heaps, Gael

  6. Baron Haghnazar (verified owner)

    I definitely recommend buying this template and the house rules template if you’re an Airbnb host. I would probably buy this one first even though you might as well buy both for the price. This template will save you from having to answer a million questions and keep you from getting text messages in the middle of the night. It pretty much covers everything you need but you can add other stuff if you want. You could also put “Airbnb Guest” where the name field is then print it double-sided and laminate it so you don’t have to print a new one every time. We put the guest’s name just because it makes them feel special, but that’s up to you.

  7. Annie Kushner (verified owner)

    This template is awesome! We stayed with James a year ago at his Airbnb and he had this letter on the bed when we arrived. It outlines all the details of the house and made it very easy for us to get information about the house and local area. When we decided to become Airbnb hosts we new we wanted this template for our rental. We are on our way to becoming Superhosts and this template is one of the tools we use to manage our rental. Also we have had many guests thank us for the template… It makes them feel special since it is customized with their name at the top. It’s all about the small touches that helps you get 5-star reviews!

  8. Rene’ Branscum (verified owner)

    I purchased this and I couldn’t download it but I just contacted them and he resent it within 5 minutes! Awesome service.

    • James Junt (verified owner)

      Hi Rene, sorry about the inconvenience. I’m not sure why it wasn’t letting you download the template! Glad we were able to get the issue resolved quickly. Best wishes.

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