Next weekend Rebecca and I have two guests staying at our apartment. In order to better prepare for their arrival, we have come up with a short checklist to ensure that we do not forget anything. We recommend following this guide as it will make your life easier when you rent out your place on Airbnb (and increase guest satisfaction).

1. Clean Your Entire Home

A couple days before your guests check in you should clean your entire home. When I say entire home, I mean the entire place! This includes your kitchen, dining room, bathroom, bedroom, and any other areas that guests will be allowed to enter. There is nothing worse than staying in an unclean environment–especially one you’re paying to rent.

I have seen Airbnb hosts receive poor reviews due to their unkept and dirty home. This is host sabotage and will surely end your Airbnb hosting career. I repeat, never forget to clean your place prior to guests arriving.

Some quick cleaning tips:

  • Vacuum, sweep, and mop your floors. This only takes 15-20 minutes but will leave your carpet looking great and hard floors shining.
  • Wipe your counter tops using a Clorox wipe. Be sure to remove any stains or sticky spots.
  • Spend extra time on the bathroom. There’s nothing worse than a dirty bathroom. Clean the toilet, bathtub, and sink.

If you thoroughly clean your house a day or two before your guests arrive then you can quickly tidy up the house the day of their arrival.

2. Put Fresh Sheets On The Bed

This seems pretty obvious, but I’m sure there are a lot of people out there who don’t take the time to put freshly washed sheets on the bed. No one wants to sleep in your dirty bed. I would suggest buying a couple extra sets so you’re prepared for future guests. Medium quality sheets are only $50 or so per set, so there’s no reason to skimp out.

Be sure to make the bed prior to your guests arriving.

3. Clean Out Your Refrigerator

Depending on what type of eater you are, you might want to clean our your fridge. Rebecca and I are very “clean” eaters, so our fridge resembles a miniature Whole Foods Market. With that being said, it’s best to throw away your left-overs or anything else that’s questionable.

You can pick up some fresh juice, sodas, and bottled water. We even offer fresh eggs, lunch meat, and other basic food items to our guests. With that being said, we do throw away used food items.

4. Set Up Your Bathroom

Becca and I were talking about this the other day… We thoroughly enjoy how hotels provide travel-sized soaps and other amenities. We have started doing the same thing.

Although some guests will probably bring their own soap, shampoo, and conditioner, we think that providing these items adds to the overall appearance and value of our listing.

Quick tip- Add $10 to your host cleaning fee to cover the purchase price of these amenities.

Be sure to leave out clean towels and wash cloths.

5. Lock up your valuables

Depending on your listing, you may or may not be at your home during your guest’s stay. If you are renting out your whole place, I would recommend locking away your valuables in a spare closet.

Make a quick trip down to Home Depot, pick up a new locking door nob, and install it on one of your spare closets. This takes about 20 minutes but will give you peace of mind that your valuable belongings are kept safe.

I recommend locking up jewelry, computers, iPads, and important documents.

6. Print Out Your Guest Welcome Sheet

If you haven’t typed up a guest welcome sheet then I recommend you do so. You can also download an example copy of my guest welcome sheet by clicking here.

A guest welcome sheet is just a short write-up introducing yourself to your guest. It generally includes some personal information, your contact info, house rules, check out information, and any pertinent information about the home. It might also include some fun things to do around town, good places to eat, or other places of interest.

7. Get Your Guest Key Ready

Be sure to have your spare key ready prior to the guest’s arrival. If you don’t have a spare key, I highly suggest going to your local hardware store and having several made. Do not give a guest your only key. If they lose it then you will really be out of luck!

Well, I guess that about sums it up. All that’s left is to hand over your keys!

I hope that this host checklist provides some value to your hosting experience and helps you better prepare for your guests. Feel free to comment or leave any questions regarding this post.

5 Comments

  1. Pingback: Sample Airbnb Guest Welcome Sheet Download - Airbnb Guide

  2. Thanks for sharing these great tips!
    Additionally, I always do the following:
    * make sure to replenish on the local maps, local guides, etc;
    * I check Groupons for any local deals that I could pass on to our guests – Everyone loves great deals!
    * I check local events/festivals to inform visitors;
    * Because I offer access to my outdoor hot tub, I make sure all is in great condition with it;
    * the day before the guests’ arrival, I send them a “Look forward meeting you” email with reminders and happy vibes.
    * The day of, I always, always, always set clear intentions with my self (yes, I even meditate on it!) as to how I want this new stay to go. Setting clear intentions helps to remind myself of why I’m an AirBnB host, why I love meeting new people, and ensures me great reviews, time after time!

    ps: I wasn’t able to access the Sample AirBnB Guest Welcome sheet download. I would love to see it!

    • Great tips! We have been so busy lately that we haven’t had a chance to really update our materials but we’re just going to have to slow things down and take the time to get it all done! I’m not sure why the welcome sheet download isn’t working. Let me check the link and see if I can fix it.

      Would you like to guest write a post on hosting tips? We will credit you and link your profile/listing!

  3. kGreat tips..!
    Thank you all..!

    We’d like to contribute to this list of tips by adding some of our own:

    – Once they have their reservation set, you both have each other’s phone number. Create an special AIRBNB LISTING on you phone, and start communicating both via AIRBNB, to have an account of your conversation, and WHATSAPP, SKYPE, VIBER or any other web-based system.

    – Offer to keep the communication channel open throughout their stay. It helps the guests feel safer knowing there is some friendly advice always at hand in case they need it.

    – Produce and send your guests a screen capture from your computer of the MAP showing the way to your place from the bus/train/metro station or nearest bus stop, in case they are walking to their destination or not taking a taxi. (Even if they have GPS on their smartphones they might not have internet access at your location)

    – When possible, ALWAYS welcome your guests personally. (Do not leave the keys with someone they hadn’t talked to before).

    – Create your GUEST GUIDE MAP ON YOUR LISTING. It’s such a great tool and they are going to love knowing about all your recommendations at your location.

    I hope to hear about more useful tips from other Hosts and Guests…!

    Jon and Joe / Santander, Spain.

    #noosferasantander
    @noosferasantander
    noosfera.sdr@gmail.com

  4. klaas and micky

    A great tip is a hand written card with a special welcome message a choc or sweety from your area or just a snikkers or marsbar but organic is always good. Spot spray the room loo for freashness an hour before and fresh flowers always nice.

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